Shipping policy
Shipping Policy
Processing Time
All orders are made to order and typically ship within 1–3 business days.
Orders are processed Monday–Friday (excluding holidays).
Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times (after shipment):
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Please note: delivery times may vary depending on your location and carrier delays.
Order Tracking
Once your order has shipped, a tracking number will be provided via email.
Please allow up to 24 hours for tracking updates to appear.
Incorrect Addresses
It is the customer’s responsibility to ensure the shipping address is correct at checkout.
If an order is returned due to an incorrect or incomplete address:
- The customer will be responsible for reshipping costs
Delays
While we aim to meet all shipping timelines, we are not responsible for delays caused by:
- Postal carriers
- Weather conditions
- High order volumes
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If you believe your package is lost, please contact the shipping carrier directly using your tracking number.
Contact
If you have any questions about your order, feel free to reach out